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- Shipping & Returns
Crafted from natural cotton canvas hand screen printed in our new vibrant Manhole print, the Duffle Rucksack is hand-crafted in Kenya for Vivienne Westwood Ethical Fashion Initiative. Featuring a charming, classic duffle shape, this rucksack is profiled with full grain leather from African cows with no buffing, and treated from the oldest tannery in Kenya that still uses the traditional methods for leather tanning and dyeing. Beautifully lined in a traditional Nairobi Kikoy fabric, this bag is detailed with a unique brass Orb logo, hand shaped and finished using natural sand and molasses moulds.
Please note that this bag is an artisanal product made to be purposely unique. The recycled materials, embroidery, hardware and prints slightly vary from bag to bag, and due to its hand crafted nature may have some marks from its former life, which is not to be considered a flaw. Should you require any assistance with this, please do not hesitate to contact our Customer Service Team.
Shown here with: Black Embroidered Orb T-Shirt, New Monroe Jeggings and Gold Alder Creepers
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.